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5. Evaluate the impact of implemented self-care strategies

5
Evaluate the impact of implemented self-care strategies
  • Develop impact indicators
  • Consider qualitative evaluation
  • Evaluate continuously and adapt your strategy in consequence

Evaluation activities are ideally integrated into the change process from the beginning.

Establish concrete goals against which to measure progress of the implementation. Goals should be ambitious but attainable and very concrete. For example: “Reducing the number of unnecessary GP consults for minor conditions” is not concrete enough, formulating it as “Reducing the number of unnecessary GP consults for minor conditions by 10% in a year” will help to evaluate the progress of the strategy.

5.1. Develop impact indicators

  • Develop indicators for all levels of implementation:
    • Micro level: evaluate attitudes of professionals and patients, level of knowledge, use of information materials.
    • Meso level: evaluate the use of health services, the degree of implementation of the intervention(s)
    • Macro: evaluate costs, overall use of the developed self-care resources
  • Consider the inclusion of indicators of structure, process and outcomes.

5.2. Consider qualitative evaluation (both by patients/general public and professionals).

  • Qualitative techniques might be particularly useful to detect the acceptability of an intervention, identification of barriers and facilitators of the new intervention.

5.3. Evaluate continuously and adapt your strategy in consequence.

Delayed prescriptions:

  • Rate of use by GPs over the total number on consultations related to minor conditions.
  • Evaluate how many patients finally use the medication prescription